followed by these extensions:
Planning and Zoning
ext. 107 or 412-885-9260
Thomas C. Hartswick
Zoning and Code Official
Zoning and Code Administration
Earned Income Taxes
Jordan Tax Service 412-835-5243
Dial 412-885-9300 followed by these extensions:
After Hours – Allegheny County Dispatch
Fire Information – Castle Shannon Volunteer Fire Department
Ambulance Information – Medical Rescue Team South Authority
How To Register Complaints
Any resident who has a complaint to bring to the borough’s attention must first understand the proper procedure. All complaints that are called into the borough administrative office are first reviewed by the borough manager who then decides what department shall investigate the complaint.
After the complaint has been investigated, it is reported back to the manager so that appropriate action can be taken. It is very important when registering a complaint by e-mail or over the telephone that the following information is given. If borough officials do not have the following information, your complaint will not be addressed.
The information that the borough administration requests is as follows:
- Complainant’s name
- address & telephone number,
- nature of complaint
- and any other significant details.
All this information is important. Again, if you do not supply this information, your complaint will not be investigated. All complaints are kept on record with a note as to the resolution to the problem if any. This information is also confidential.